How to Book an X-Ray or Ultrasound Online at Bluewater, Step by Step
Three minutes, four steps, no phone call. Here's exactly how online booking works at Bluewater, what you'll need in front of you, and what happens after you submit.
Key points
- You'll need your requisition and your health card. Have the requisition in front of you, since the form asks what's ticked on it.
- Four steps: choose the exam, add a photo or PDF of the requisition, pick a clinic and time, enter your details.
- X-Ray walk-ins are welcome without booking. Everything else is by appointment. Call 416-462-0064 if you'd rather talk to a person.
Booking an X-Ray or Ultrasound online at Bluewater Imaging takes about three minutes. You choose the exam, add a photo of your requisition, pick a clinic and a time, and enter your details. That’s it. No account to create, no forms to print.
This guide walks through each step and what you’ll need in front of you, so the first time feels like the fifth.
Before you start: two things to have ready
- Your requisition. This is the form your doctor, nurse practitioner or midwife filled in and signed. The booking form asks which boxes are ticked and asks for a photo or PDF of the page, so have it on the table or open on your phone. If you’re not sure you need one, read Do you need a requisition for an X-Ray or Ultrasound in Ontario?. The short answer is yes for almost every exam.
- Your Ontario health card. You’ll enter the number. If you don’t have OHIP, you can still book; the form will show the self-pay price for your exam instead.
A screening Mammogram is the one exam that works differently. Eligible women aged 40 to 74 can book it with no requisition at all. Our guide to Mammograms without a referral covers the rules, and the form asks the same questions.
Step 1: Choose your exam
Go to the booking page and pick what your requisition asks for: Ultrasound, X-Ray, Mammogram, bone density, echocardiogram, and so on. If your requisition lists two exams, say an Ultrasound and an X-Ray, select both. The form books them at the same clinic, one after the other, so you make one trip.
The step counter at the top of the form shows where you are. For most exams there are four steps.
Step 2: Your requisition
This step has two parts.
Tick what’s on the form. You’ll see the same boxes that appear on a Bluewater requisition: for Ultrasound, things like abdomen, pelvis, thyroid or a Doppler study; for X-Ray, the body part. Tick exactly what your provider ticked. If the handwriting is unclear or the exam isn’t listed, choose the closest option and add a note. The call centre reads every requisition and will sort it out.
Add a photo or PDF. Tap the upload button and take a photo of the whole page, or choose the PDF if your doctor’s office sent one. The form accepts JPEG, PNG, HEIC (the iPhone default) and PDF, up to 10 MB. Good light and a flat page make the difference: the signature, the date and every ticked box should be readable. The photo goes straight to our call centre with your request and is never stored on your phone’s browser.
Some exams ask a safety question here, for example whether you might be pregnant before an X-Ray. Answer honestly; it changes how the exam is done, not whether you can have it.
Step 3: Clinic and time
Now pick a clinic. The form shows the Bluewater clinics that offer your exam, with their address and hours, and the available appointment times. On a computer the clinic and the times share one screen; on a phone you’ll pick the clinic first and then see the times on the next screen. Either way it’s one step.
A few things that help:
- If you have more than one exam, the times shown already allow for both.
- If your exam has a preparation, such as a full bladder or an empty stomach, think about the time of day. A morning appointment makes fasting easier; a mid-morning one gives you time to drink the water a pelvic scan needs. Our preparation instructions page explains each exam.
- Our locations page has parking and transit details for every clinic, if that affects your choice.
Step 4: Your details
Enter your name, date of birth, health card number, phone number and email. The phone number matters: if anything on your requisition needs checking, that’s how we reach you. Then press the final button to send it.
Nothing you type is kept in your browser’s history or storage, so if you use a shared computer, you don’t need to clear anything afterwards.
What happens next
You’ll see a confirmation on screen, and a confirmation is sent to the email address you gave. Keep it; it has your appointment details. If the call centre needs to check something, for example a box that doesn’t match the photo, they’ll phone you.
On the day, bring your health card and the original requisition, and arrive about 10 minutes early. Our guide to what to bring to your appointment has the full checklist.
If you’d rather not book online
Call 416-462-0064, Monday to Thursday 8am to 6pm, Friday 8am to 5pm, Saturday 8am to 4pm. The call centre can book for you, or a family member can book on your behalf with your name, health card number and a phone number.
And for X-Ray specifically, you don’t have to book at all. Every Bluewater clinic with X-Ray welcomes walk-ins with a signed requisition until 30 minutes before closing. Our article on walk-in X-Ray versus booking explains when each makes sense.
Ready? Have your requisition and health card handy and book online. If you get stuck at any step, call 416-462-0064 and we’ll finish it with you.
This article is general information. Always follow the instructions from your doctor and your appointment confirmation.
Common questions
What do I need to book an ultrasound or X-Ray online?
Your signed requisition from your doctor or nurse practitioner, your Ontario health card, and a phone number and email address. The form asks you to add a photo or PDF of the requisition, so have it in front of you.
Can I book without a requisition?
For X-Ray, ultrasound, mammograms ordered by a doctor, bone density and echocardiograms, no: a requisition is required. The exception is a screening Mammogram for eligible women aged 40 to 74, which you can book yourself through the Ontario Breast Screening Program.
How do I add my requisition?
Take a clear photo of the whole page with your phone, or use the PDF your doctor's office sent. The form accepts JPEG, PNG, HEIC and PDF files up to 10 MB. Make sure the signature and all the ticked boxes are readable.
Do I have to book an X-Ray?
No. Every Bluewater clinic with X-Ray accepts walk-ins with a signed requisition until 30 minutes before closing. Booking ahead is encouraged because walk-ins are seen between booked appointments.
What happens after I book online?
You'll see a confirmation on screen and receive one by email. If anything on your requisition needs checking, our call centre will phone you. Then come in with your health card and the original requisition.
Keep reading
Do You Need a Requisition for an X-Ray or Ultrasound in Ontario?
For an OHIP-covered X-Ray or ultrasound, you need a signed requisition from a licensed provider. Here's who can write one, what to bring, and the few exams you can book on your own.
Can You Get a Mammogram Without a Referral in Ontario?
Yes. Eligible women aged 40 and over can book their own screening Mammogram through the Ontario Breast Screening Program, with no doctor's visit and no cost. Here's who qualifies and how to book.
Ultrasound vs X-Ray:
What's the Difference?
Ultrasound uses sound waves and no radiation; an X-Ray uses a very low dose of radiation. Here's how each works, what it's used for, and how the two differ on the day.