If you require any support with access to your online account please call us at 416-462-0064 and ask for our Film Library department at Option #3. Or you can email us at info@bluewaterimaging.ca
Patient Complaints Process
At Bluewater Imaging, we are committed to promptly and thoroughly addressing your concerns.
To Make a Complaint: Please contact our Management Team by email at info@bluewaterimaging.ca
Our Commitment: All complaints will be investigated, and we will provide a response within 10 business days. (Urgent matters alleging harm will be dealt with immediately.)
Patient Ombudsman: If you are not satisfied with our resolution, you have the right to contact the Patient Ombudsman.
Phone: 1-888-321-0339
Website: patientombudsman.ca
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